Workflows & Automations - Taxify360 - AI Powered Tax CRM & Automation Platform

Workflows & Automations

Leverage intelligent action-based workflows to automatically add or remove a customer from a campaign, make pipeline stage changes based on a lead's activity, or move clients from one pipeline to another to start sending referral promotions after they've filed. You can truly build a completely automated customer management machine with Taxify360 workflows.

✦ Feature 01 · Time-Saving

Automate the
Little Things

One of the biggest time savers is automating all the little things that suck up your time in the office. Manually sending appointment confirmations is a thing of the past. If there's a task your employees hate doing, remove their frustrations by automating it and let them spend their time more effectively.

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Workflow: Appt Confirmation
Active
Trigger
Appointment Booked
Fires when a client books on any calendar
Instant
💬
Action
Send Confirmation SMS
"Your appt is confirmed for [Date] at [Time]!"
SMS
📩
Action
Send Confirmation Email
Branded email with appointment details + directions
Email
Action
24-Hour Reminder SMS
"Don't forget — your appointment is tomorrow!"
Delayed 24h
Complete
Move to "Appt Confirmed" Stage
Pipeline updated automatically — zero manual work
Pipeline
Auto

✦ Feature 02 · Smart Logic

If / Else
Logic

Taxify360 workflows are intelligent enough to work with conditional logic. You can tell the system to send directions if a client books an in-person appointment, or a Zoom link if they book a virtual one. You can branch by filing type, location, answer to a form field, and much more — the possibilities are truly endless.

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If / Else Branch
Intelligent Logic
Trigger
Appointment Booked
🔍
Check: What type of appointment was booked?
IF /
ELSE
✓ IF In-Person
✓ ELSE Virtual
📍 In-Person
🗺️
Send Directions
🅿️
Parking Info
📋
Bring Docs List
💻 Virtual
🔗
Send Zoom Link
📸
Upload Docs URL
📋
Tech Setup Tips

✦ Feature 03 · Ad Integration

Facebook Ad
Automations

Integrate your Facebook account with Taxify360 to unlock powerful advertising automation features. Add or remove leads from Custom Audiences automatically based on their behavior, and capture leads directly from your Facebook advertisements straight into your CRM — no manual importing needed.

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Facebook Integration
facebook.com/TaxOffice · Connected Account
Connected ✓
🎯
Custom Audience Sync
Automatically add leads to a FB Custom Audience when they enter a workflow, or remove them once they become a paying client.
FB Ads
Auto-Sync
Lead Form Capture
When someone fills out your Facebook Lead Ad form, they land directly in Taxify360 as a new contact — triggering any workflow instantly.
Instant
Lead Ads
🔄
Retargeting Automation
Move clients who have already filed into a separate FB audience to serve them referral or upsell ads automatically next season.
Retarget
Auto